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User Guide

This guide will walk you through setting up your account, accessing the coordinator dashboard, and understanding how Range Rules works. The platform is designed with detailed, in-depth explanations for every field on each screen, ensuring you have clear guidance at every step as a content creator. We encourage you to take time to review the on-screen text for additional support and direction.

Creating Your Account

Accessing the Coordinator dashboard

From the home screen, navigate to the "Sign in to the Coordinator dashboard" The dashboard provides tools and options for building and managing your Q&A sets.

Describe your organization. - Step 1 in building your Q&A sets

Range Rules is built on a series of parent-child, one-to-many relationships. Your organization sits at the top of this structure and can contain many Q&A sets. Each Q&A set has its own General settings and can contain many questions. Each question, in turn, can have many possible answers. At any point, you can click "Progress guide" on the screen to see exactly where you are within this hierarchy.

Setting Up Your Headline and story

The first step is defining the tone of your portfolio profile. This is done with your Headline and story, it is the introductory message shown at the top of your landing page - the first thing participants will see.

Write your profile message as best you can or use some of the examples provided for ideas. Don’t worry about perfection; you can always revise later. Content creation is iterative: Create → Review → Edit → Review → Publish → Evaluate.

Complete the form, there is extensive guidance provided on the form to help you.

Press continue at the botton when you are done.

You will return to the "Design headline, story, questions and answers" page, notice the top item now displays your range, agency or organization/entity name.

Defining Q&A Set Details

Follow the instructions on the form carefully to complete the general settings for your Q&A set-there are 11 settings in total. Each Q&A set you create has its own independent set of general settings. Be sure to note your Subscriber ID and Access Code displayed near the top of the screen. Although this information is always available in your dashboard, keeping it handy makes testing easier, and you will need it if you ever need to recover your account or request a change to your coordinator email address within the system.

Importent Note on: Participant Information Options, Decide if participants should enter their email address before they begin on the Q&A set form. If enabled, the system can send you a notification when they are complete. Choose the option that best fits your environment. Alternative options are asking participants to enter nickname, first name, alias, etc. and best not to use personal or sensitive IDs.

Draft vs. Active

Select whether your Q&A set is saved as a Draft (not visible to participants) or Production (ready for use). Once it’s Published, editing will be locked. You can always update the status later - for example, to publish the set or reopen it in draft for editing.

If a Q&A set is published (marked as Active) and NO participants are currently taking it, you can freely edit by simply returning to the "Manage general settings for this Q&A set" and setting it back to draft mode. If participants are currently taking it, Range Rules will prevent edits and display a message indicating that active sessions are in progress. In this case if you access the Manage general settings screen, you will see guidance on how to proceed if you must make changes.

In rare cases, you may use the Force Clear Sessions option on the Manage general settings screen, but do so only when you are absolutely certain all participants have finished and a session has become “orphaned.” The screen will show which participants Range Rules believes are still completing a session. In that rare situation, if you are sure they have finished, it is safe to clear the lock. As an added safeguard, any session lock will automatically expire if no participant activity is detected for 15 minutes.

Force clear image

Managing Questions

After pressing "Continue" on the Manage general setting screen, the next screen should be the "manage general settings, questions and answers for this set screen." This screen has the title of the Q&A set you are working on displayed at the top along with your list of questions. If you selected a predefined list of questions they will appear here.

Please refer to the extensive help and guidance provided on the screen for editing your questions. Note: there is a limit of six (6) answers per question but only 1 can be correct. If you want to have more than 1 answer correct, have an answer that states "Both 1 & 3 are correct" or something like that.

If you selected a pre-configured template of safety question when setting you your Q&A set, they will be displayed here. These ready-made templates help jump-start your content and should be reviewed and tailored to ensure accuracy and relevance to your training environment.

Deleting questions & answers

Use the delete options carefully. Range Rules includes background safeguards that monitor unusually high‑volume or rapid deletion activity. These safeguards run quietly in the background and won’t interfere with normal editing.

Manage general settings

The "Manage general settings" screen is referenced frequently throughout this guide because it is the central place where you configure each of your Question & Answer (Q&A) sets. Every Q&A set has its "own" Manage general settings screen. If you have a Range Rules Pro account, you can create and manage up to 10 separate Q&A sets-each with its own independent settings. Trial accounts can create up to 2 sets for 30 days.

To access these settings, start from the "Coordinator dashboard" and select "Design introduction, questions and answers." You’ll see your existing Q&A sets listed, along with the Entity name you defined earlier. From here, you can:

Each Q&A set supports up to 16 questions, with 6 possible answers per question. While that may sound like a lot, Range Rules provides idea starters to help you get going quickly.

The illustration below shows where to access the General Settings for a Q&A set. The details in the example reflect the specific Q&A set used to create the screenshot, but your screen will display the information from the set you created. The image also highlights where you can test your Q&A set, which is explained later in this guide.

Manage general settings image

In summary, every Q&A set has its own Manage general settings screen, and you can access it by navigating:
Coordinator dashboard → Design introduction, questions and answers → Select a Q&A set → Manage general settings

Using Ready‑Made Templates

Range Rules includes several example question sets and ready‑made templates to help content creators get started quickly. These samples are provided as illustrative guidance only-they aren’t verified for accuracy or suitability for any specific use. When you choose to use a sample set, it becomes your content - the full Terms & Conditions of Use explain this responsibility in detail.

Loading idea starters image

After you load any example question sets or ready‑made templates, returning to Manage general settings will display a notice at Step 6 explaining that the questions have been preloaded as sown below. If you want to start over or make changes, you can do so at any time from the Edit Questions screen, which is always labeled with the name of your Q&A set. From there, you may delete all questions and answers, or edit or delete individual items as needed.

Loaded idea starters image

Using any example text-including the Basic, Intermediate, or Advanced safety templates - (Step 6.) means the material becomes your content. You must validate them, including making sure which answer is considered “correct.” Range Rules functions only as a publishing platform, similar to a printing press; it does not evaluate, approve, or authenticate any content for you.

For more details, please refer to the full Terms & Conditions of Use.

Testing Your Q&A Set

Options for accessing and testing your Q&A sets.

Your Q&A sets have a single unique access code, and that’s all anyone needs to open and select one of your Q&A sets. You’ve probably already seen this code displayed at the top of the Q&A Designer screens.

Click the little gear at the top of the screen and return to the Coordinator dashboard.

From the Coordinator dashboard, you’ll find additional Q&A access options as shown in the illustration below.

If you select "Share question and answer sets with participants." you will see the RapidFire QR code, the direct-access hyperlink, and the access code all in one place. An option to email the access code directly to your Coordinator email address is also available by selecting, "Reset your password or retrieve your access code."

You can also choose “Test question and answer sets” for guidance on testing your Q&A sets.

RapidFire QR Code and Q&A Set Access Options image

Choose any one of the three methods to access your Q&A sets.

1. Access Code: Copy the Access Code displayed on the form. To use it, return to the Range Rules home page, select “Begin knowledge check,” enter the code, and press Continue.

2. Direct Link: Click the link shown on the screen to go straight to your available Q&A sets.

3. RapidFire QR Code: Scan the QR code with any mobile device camera (iPhone or Android) to go directly to your available Q&A sets. This is especially useful in classrooms or during range‑entry exams, where the code can be printed or displayed on a screen so participants can access your content instantly without typing anything.

🚨Importent:
If you are logged into your Coordinator account, you will see and can test all of your Q&A sets.
If you are not logged in, you will only see Active Published Q&A sets - exactly what your participants will see.
Clicking "Test drive Range Rules yourself" from the home screen disconnects you from your coordinator account and you will need to login again!

RapidFire QR Code example screen image

After accessing your Q&A sets, your screen should look similar to the example below. Note in this example there are two Q&A sets, one is marked "Active and the other is in "Draft" mode.

What appears on your screen will be your own content from previous steps, so it won’t match the examples shown here.

Active vs. Draft Question and answer set image

Note: Your participants will only see Active Published Q&A sets and the "- Active" marker will be removed.

From here, simply select your Q&A set.

You’ll first see the standard prompt: "Please enter a name or unique identifier""

(e.g., nickname, first name, alias - do not use personal or sensitive IDs)

If you chose to collect participant information-such as an email address-you’ll be prompted to enter it before beginning.

Publishing Your Q&A Set

Once tested and ready to distribute or "Publish" to users, return to the "Manage general settings for this Q&A set" screen "Coordinator dashboard" --> "Design headline, story, questions and answers" --> Click on the Q&A set you want to Publish --> "Manage general settings for this Q&A set" and at the bottom of this form you will see "Set participant access for this Q&A set." This is the same place you were before when you developed the Q&A set. Click the option for: "Publish and make available for participants to select from your menu." -- Click "Continue" to save and set participant access for the Q&A set.

Your participants will now be able to select this Q&A set from your Range Rules Portfolio menu.

Editing a Published or Active Q&A Set

You can return a published Q&A set for editing by setting it back into Draft mode within the "Manage general settings for this Q&A set" screen, but this must be done with caution. A Q&A set can only be edited while it is in Draft mode. When a set is Active, editing is locked to protect active participants and prevent data corruption.

If no one is currently taking the Q&A set, you may return it to Draft mode at any time from the Manage general settings for this Q&A set screen. This safely reopens all questions for editing.

If participants are actively completing the set, Range Rules will automatically block edits and display a message indicating that active sessions are in progress. Editing during an active session can cause unpredictable behavior, including data loss, incomplete results, or participants being unable to finish.

In rare situations where a session has become “orphaned,” the Force Clear Sessions option is available and instructions will be displayed on the "Manage general settings for this Q&A set" screen when the Q&A set is locked. This should only be used when you are absolutely certain that all participants have finished. When used correctly, it clears the lock and allows editing to resume. As an additional safeguard, any session lock will automatically expire after 15 minutes of inactivity.

Distributing Your Q&A Set to participants

Range Rules does not provide for a send option to email hyperlinks to your participants. This method is not a secure practice. The best and most reliable method is you provide the Range Rules site URL, Access Code or QR Code directly to your participants, along with simple instructions on how to connect (example provided below). Avoid bad practices like writing an Access Code on a whiteboard and forgetting to remove it when done. Unauthorized access is possible if credentials are accidently shared.

Example Distribution Instructions

Using the RapidFire QR Code

Using the Direct link to knowledge checks

You could provide this information directly on a card, white board, verbally or via an email. And remember, Range Rules runs beautifully on any device, including Android phones and iPhones, with layouts that automatically adjust for readability and smooth interaction.

Results and statistics

Range Rules provides coordinators and administrators with a full suite of built-in analytics and performance‑reporting tools that summarize and display results generated from your Participants’ responses. These tools help you review performance trends, engagement patterns, and other insights based solely on the results data collected through the Q&A sets you create. These tools offer clear insight into participation, engagement, and learning outcomes across all of your Q&A sessions.

To access reports and statistics, open the Coordinator dashboard and select “View results and statistics from sessions.” This will display the Results and Statistics screen, where all of your current Q&A sets are listed. At the top of the list, you’ll see a blue option labeled “Aggregated overview of results across all Q&A sessions.” This view combines results from all of your Q&A sets into a consolidated report. Select any individual Q&A set-or the aggregated option-to view its detailed results and performance statistics.

Ordinal Score Distribution

The Ordinal Score Distribution chart groups respondent performance into ordered score bands. Ordinal data is categorized into ranges that follow a natural order (e.g., 100%, 90%, 80%, 70%), though the intervals between categories are not equal in terms of underlying data distribution.

Scores are grouped as follows:

This high‑level view is ideal for training environments because it highlights trends without requiring you to analyze every individual score. Coordinators can quickly see whether most respondents cluster in the 80–90% range or if a meaningful number fall into lower bands-an immediate signal that additional training or content adjustments may be needed.

By converting continuous score data into performance bands, Range Rules turns complex distributions into actionable insights, helping you focus on improvement areas rather than getting lost in granular score details.

Performance metrics

Range Rules calculates a set of performance metrics to help you understand how participants are performing and how your content is functioning.


Managing storage used & limits

Range Rules provides generous storage for Q&A sets and respondent data. Storage limits apply only to respondent records-not your questions or answers.

If you are nearing your capacity limit, adjust your retention settings:

  1. Go to Coordinator dashboard >> Design introduction, questions and answers.
  2. Select the Q&A set.
  3. Click Manage general settings.
  4. Scroll to Step 10.
  5. Adjust “Set how long respondent records are kept…” (5–360 days). Shorter retention periods (7–30 days) free space more quickly.

Older records are automatically cleared within a few days. Additional storage is available upon request; fees apply.

To identify which Q&A sets use the most storage, open Aggregated overview of results across all Q&A sessions, where each set is listed with its storage consumption.

Recent sessions

The Recent Sessions dashboard provides real‑time visibility into active and recently completed Q&A sessions. Designed for classroom and training environments, it displays the 25 most recent sessions along with key performance indicators to help instructors monitor progress and engagement.

Recent sessions continue updating for 30 minutes after the last activity. After 30 minutes of inactivity, you’ll need to refresh the page manually. This safeguard helps reduce unnecessary server load when no one is actively using the dashboard.

Export Data - XLSX Export Panel

At the bottom of the screen, an "XLSX Export Panel" allows you to download several standard reports, including:
- Questions & Answers
- Q&A Set Details
- Last Results
- Top Incorrect Answers
- Correct Answers
These exports provide additional flexibility for analysis, record‑keeping, and sharing results with your team.

Security Overview

Range Rules takes security seriously, but most of these protections work automatically behind the scenes. Security begins at the moment you create your account. During sign up, you are asked to enter the primary name under which your organization, agency, or range is registered or commonly known, along with your official contact email and physical address. This information is used for system setup, account recovery, and administrative verification. Your details are checked, kept confidential and used only for internal administration.

All information must match your real‑world details exactly-including spelling and capitalization-because this verification step helps filter out abusive users, fraudulent sign ups, and individuals who are “just kicking the tires” without any legitimate intent to use the platform. By ensuring that only serious, identifiable coordinators gain access, Range Rules protects the community and maintains a trustworthy environment for training and participant engagement.

Once your account is active, the platform continues to enforce strong protections. Passwords are stored using non-reversible encryption, meaning they cannot be recovered-only reset. Multiple failed login attempts trigger a temporary lockout to prevent brute-force attacks, and coordinators must use the Login Help process to regain access once the lockout expires. For similar security reasons, changing your primary coordinator email address requires contacting Range Rules directly. Preventing unauthorized email-changes is one of the most effective defenses against account takeover attempts, and identity verification is required before such changes can be made.

Unusual activity

Range Rules also includes safeguards that monitor unusual or potentially harmful activity. For example, attempting to guess access codes may trigger internal protections. Although access codes are intentionally short for participant convenience, the odds of randomly guessing a valid code are extremely low, and additional behind-the-scenes defenses block automated or suspicious attempts.

To protect participant privacy, Range Rules implements a structured opt-out workflow for personally identifiable information (PII). When a coordinator initiates an opt-out request, the selected PII is immediately obfuscated, and after a 14-day cooling-off period, it is permanently deleted. This waiting period helps prevent accidental or unintended loss of access. Some limited system logs may be retained when required for security, auditing, or legal compliance, but user-specific PII is removed according to this workflow.

Reliability, speed, and data protection

The platform is intentionally hardened against injection attacks and other vulnerabilities. For this reason, HTML markup is not allowed in any user-entered text. Even harmless-looking tags can introduce security risks, and the system avoids the pitfalls of allowing “some but not all” markup. This ensures consistent protection for your account and for participant data.

Range Rules operates on a modern, cloud-based hosting environment designed for reliability, speed, and data protection. Our contracted datacenter provides redundant network paths, continuous monitoring, and enterprise-grade physical security with professionally managed uptime and environmental controls. While the infrastructure is robust, Range Rules does not guarantee uptime, accuracy, or control over how others may use content you publish. Paid accounts remove certain system messages and unlock additional data features, but all use of the platform remains subject to the Terms & Conditions of Use.

Range Rules collects only the information necessary to operate the service-details you provide during sign-up, subscription, or support requests, along with limited session-state and navigation data used strictly for error handling and security. We implement appropriate technical and organizational measures to protect this data, including encryption of sensitive information, access controls, authentication requirements, logging, and regular monitoring.

Data Management & User Opt-out

Data Retention

Each Q&A set includes its own data-retention setting, which controls how long respondent records are kept. This applies only to collected respondent data-not your questions or answers. You can choose any retention period between 5 and 360 days, and adjust it at any time.

Respondent data follows a simple lifecycle: it is created when a participant completes a Q&A set, stored for the number of days you select, and then automatically deleted once it reaches that age. Shorter retention periods (such as 7–30 days) are often sufficient for pass/fail-style assessments and help keep your storage lean & clean. You may export results to Excel at any time if you need a long-term archive outside the system.

If you change the retention period, existing records expire based on their current age. For example, a 10‑day‑old record will be deleted in 10 more days if you set retention to 20 days.

Recovering Storage Space

If you are nearing your storage limit, you can free space by lowering the retention period for respondent data:

1. Open the Coordinator dashboard → Design introduction, questions and answers
2. Select the Q&A set
3. Click Manage general settings
4. Scroll down to Step 10
5. Reduce the retention period (the form has additional guidance)

Older records will be cleared automatically within a few days. Additional storage is available upon request (fees may apply). To see which Q&A sets use the most space, check the Aggregated overview of results across all Q&A sessions, where storage usage is listed per set.

Opt‑Out Requests

Why the Opt‑Out Functionality Exists

Range Rules includes an opt‑out process to support privacy rights and data‑protection expectations that apply across many jurisdictions. Individuals increasingly have the right to request removal of their personally identifiable information (PII) from systems that store or process their data. These rights are reflected in a variety of privacy frameworks-such as state‑level privacy laws, consumer‑data regulations, and general best practices for handling personal information in digital platforms.

The opt‑out feature ensures that users can exercise control over their personal data. When someone no longer wishes to have their information retained, they can request removal, and Range Rules will begin a structured, auditable process to mask and ultimately delete that data. This approach helps protect user privacy, reduces long‑term data exposure, and demonstrates responsible stewardship of sensitive information.

Some limited system logs may be retained when required for security, auditing, or legal compliance, but all user‑specific PII is removed according to the opt‑out workflow. The built‑in 14‑day cooling‑off period provides a safeguard against accidental or unintended deletion, giving users time to reverse the request if needed.

How Opt‑out works

The Opt‑out process allows account holders (Coordinators) to manage the removal of personally identifiable information (PII) and related account data to support privacy rights and data‑protection expectations of their information and their respondent's information. Example use case: If you decided to collected participant email addresses during a Q&A setup and a participant later asks to have their email address removed from the system, the Opt‑out process allows you to fulfill that request safely and correctly.

To begin the Opt-out process:

1. Connect to your Coordinator dashboard
2. Click: "Data and user email removal - Opt-out request"

The “Opt‑out request for removal of data and personally identifiable information (PII)” form will appear. The form includes clear guidance for each option, and you are encouraged to fully review this information (on the opt-out screen) carefully before proceeding.

Opt‑out requests follow a two‑step automated workflow: the selected PII is immediately obfuscated, and after a 14‑day cooling‑off period, the data is permanently deleted. This waiting period helps prevent accidental or unintended loss of access. Some system logs may be retained when required for security or legal compliance.

Two removal options are available:

Option 1.
Remove a single participant email address without affecting the rest of your account, this option only removes a participants email address, and does nothing else

Option 2.
Remove the primary Coordinator’s email and all associated account data. This option permanently destroys the account. Selecting it will disable sign‑in, erase all coordinator access, and render all content and Q&A sets unusable

The opt‑out process exists to give users meaningful control over their personal information while ensuring that any removal is handled securely and intentionally. When an opt‑out request is submitted, Range Rules follows a structured, auditable workflow that first masks the selected data and then permanently deletes it after a 14‑day safeguard period. Because certain actions-especially full account removal-can disable access and erase all associated content, coordinators are required to sign in with their email and password to confirm that the request is legitimate and authorized. This protects both user privacy and system integrity, ensuring that sensitive data is removed only by the rightful account owner and only when the consequences are fully understood.